Kontaktinformationen

Contact BEMOUR

For order, product, shipping, return, refund, or general support questions, contact our customer support team.

Business: BEMOUR LLC
Website: bemour.com
Email: support@bemour.com
Phone: +1 (719) 886-6855
Business address: 2020 N Academy Blvd, Ste 261, Colorado Springs, CO 80909, United States

Support Hours

Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT), excluding U.S. federal holidays. We aim to respond to support inquiries within 1–2 business days. Response times may be longer during holidays, launches, or unusually high-volume periods.

Before You Contact Us

If your question is about an existing order, include your order number and the email address used at checkout. For damaged, defective, or incorrect items, include clear photos when available.

Returns

Please contact us before returning an item. Our business address should not be used as a return destination unless our support team specifically instructs you to use it. The correct return destination can depend on the product and fulfillment location. If a return is approved, our support team will provide the appropriate return instructions.

Security Reminder

Do not send passwords, full payment card numbers, card security codes, or other sensitive payment credentials by email.

Support inquiries are reviewed on business days and are generally answered within 1–2 business days.